Privacy Policy

This Privacy Policy explains how Vastrang (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase on www.vastrang.com (the “Site”).

1. Collecting Personal Information

When you visit our website or make a purchase, we collect information necessary to provide you with our services, improve your shopping experience, and process your orders.
“Personal Information” refers to any data that can identify you.

A. Device Information

Examples collected:

IP address
Browser type
Time zone
Pages/products viewed
Clicks & browsing behavior
Cookies and tracking data

Purpose:

To load the Site properly
To analyze traffic and improve user experience

How collected:
Automatically via cookies, log files, pixels, and tags.

Shared with:

Our website hosting companies
Analytics partners (like Google Analytics)

B. Order Information

Examples collected:

Name
Billing and shipping address
Phone number
Email address
Payment details (UPI, card, wallet, etc.)

Purpose:

To process your order
Arrange shipping
Send order updates
Detect fraud
Customer support

Source:
Provided directly by you during checkout.

Shared with:

Payment gateways
Courier & logistics partners
Shopify (our e-commerce platform)

C. Customer Support Information

Examples:

Order details
Chat/Email/WhatsApp communications
Issue descriptions

Purpose:
To resolve inquiries and provide support.

Minors

Our Site is not intended for individuals under 18.
We do not knowingly collect data from children.
If you believe a minor has shared data with us, contact us so we can delete it.

2. Sharing Personal Information

We may share your information with trusted third-party service providers to complete transactions and run our business.

Examples include:

Shopify (store hosting)
Payment gateways (Razorpay, PayPal, etc.)
Courier companies (Delhivery, Bluedart, etc.)
Analytics partners (Google Analytics)

We may also share information when required by law, subpoena, court order, or government request.

3. Behavioural / Targeted Advertising

We use certain tools to show you personalized ads based on your shopping activity.

Examples:

Google Ads
Facebook & Instagram Ads
Other advertising networks

You can opt-out of personalized ads using these links:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt-out globally via:
Digital Advertising Alliance: http://optout.aboutads.info/

4. Use of Personal Information

We use your data to:

Provide products and services
Process payments
Ship orders
Communicate with you
Provide offers, updates, and promotions
Prevent fraud
Improve website performance

5. Retention of Data

We keep your personal information for as long as needed to:

Complete your transactions
Comply with legal requirements
Manage business operations

You may request deletion of your data at any time (see "Your Rights").

6. Cookies

Cookies help us:

Remember your preferences
Keep items in your cart
Improve load speed
Analyze usage patterns

You can block cookies in your browser settings, but some site features may not work correctly.

7. Do Not Track

We currently do not respond to “Do Not Track” browser signals because there is no universal standard for handling them.

8. Updates to the Policy

We may update this policy as needed due to changes in technology, legal requirements, or business operations.
The updated version will always be available on this page.

9. Contact Us

For questions, complaints, or data requests, contact us at:

📩 Email: support@vastrang.in
📍 Address:

Vastrang

D - 2416, New Bombay Market,

Opp. Global Textile Market,

Umarwada,

Surat - 395010

Customer Service : +91 6357000381